Privacy Policy

Your privacy is important to Limoscene. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: This includes your name, email address, phone number, and postal address, which you provide when booking our services or contacting us.
  • Booking Information: This includes details about your limousine service booking, such as date, time, pick-up and drop-off locations, and any special requests.
  • Payment Information: This includes your credit card details or other payment information, which is processed securely by our payment gateway provider. We do not store your credit card details on our servers.
  • Website Usage Data: This includes information about how you use our website, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits. We use cookies and similar technologies to collect this data.
  • Communications: We may keep a record of any communications you have with us, whether by email, phone, or through our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To process your bookings, provide the requested limousine services, and communicate with you about your booking.
  • Customer Support: To respond to your inquiries, provide customer support, and resolve any issues or complaints.
  • Payment Processing: To process your payments and prevent fraudulent transactions.
  • Marketing Communications: With your consent, to send you promotional emails about our services, special offers, and other news. You can opt-out of receiving these emails at any time.
  • Website Improvement: To analyze website usage data and improve the functionality and user experience of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with the following third parties:

  • Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, website hosting providers, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Secure Storage: We store your personal information on secure servers with limited access.
  • Access Controls: We restrict access to your personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits to ensure the ongoing protection of your information.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect website usage data and improve your browsing experience. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Portability: You have the right to request that we transfer your personal information to another organization.

To exercise these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [insert email address]
  • Phone: [insert phone number]
  • Address: [insert physical address, if applicable]